not getting a password reset e-mail

Rebecca P, modifié il y a 6 années at 24/03/18 12:27
Created 6 années ago at 24/03/18 12:23

not getting a password reset e-mail

Publications: 62 Date d'inscription: 24/03/18 Publications Récentes
I made an account yesterday and of course I forgot the password. Answered the security question and completed the request for a password reset form to be e-mailed to me, however I'm not receiving any e-mails. I have tried it several times.
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Nick O, modifié il y a 6 années at 24/03/18 12:26
Created 6 années ago at 24/03/18 12:26

RE: not getting a password reset e-mail

Publications: 317 Date d'inscription: 05/11/17 Publications Récentes
What a coincidence. Same here. Trying to log in on a different computer but forgot password.
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P A, modifié il y a 6 années at 25/03/18 05:32
Created 6 années ago at 25/03/18 05:32

RE: not getting a password reset e-mail

Publications: 7 Date d'inscription: 24/03/18 Publications Récentes
and me
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Huan, modifié il y a 6 années at 31/03/18 01:16
Created 6 années ago at 31/03/18 01:16

RE: not getting a password reset e-mail

Envoyer: 1 Date d'inscription: 31/03/18 Publications Récentes
I have had the same issue. Had to make this new account to post and am not receiving emails in regards to this one either!

Is there anyone on the forum who takes responsibility for the technical side of things?
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Daniel M Ingram, modifié il y a 6 années at 31/03/18 14:03
Created 6 années ago at 31/03/18 14:03

RE: not getting a password reset e-mail (Réponse)

Publications: 3274 Date d'inscription: 20/04/09 Publications Récentes
The technical side of things is handled by me, see the FAQ page for instructions, which are basically email me and I handle it. Sorry about the glitch in the email thing: Liferay 6 is buggy, and our last attempt to upgrade to Liferay 7 made things worse, so we backed up to Liferay 6 and haven't attempted again basically due to lack of time, but will try to address some of these issues in the coming months, as I have a bit more time now, so will see how that goes.

Thanks for your patience and understanding.

Daniel
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