not getting a password reset e-mail

Rebecca P, שונה לפני 6 שנים at 12:27 24/03/18
Created 6 שנים ago at 12:23 24/03/18

not getting a password reset e-mail

פרסומים: 62 תאריך הצטרפות: 24/03/18 פרסומים אחרונים
I made an account yesterday and of course I forgot the password. Answered the security question and completed the request for a password reset form to be e-mailed to me, however I'm not receiving any e-mails. I have tried it several times.
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Nick O, שונה לפני 6 שנים at 12:26 24/03/18
Created 6 שנים ago at 12:26 24/03/18

RE: not getting a password reset e-mail

פרסומים: 317 תאריך הצטרפות: 05/11/17 פרסומים אחרונים
What a coincidence. Same here. Trying to log in on a different computer but forgot password.
P A, שונה לפני 6 שנים at 05:32 25/03/18
Created 6 שנים ago at 05:32 25/03/18

RE: not getting a password reset e-mail

פרסומים: 7 תאריך הצטרפות: 24/03/18 פרסומים אחרונים
and me
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Huan, שונה לפני 6 שנים at 01:16 31/03/18
Created 6 שנים ago at 01:16 31/03/18

RE: not getting a password reset e-mail

פרסם: 1 תאריך הצטרפות: 31/03/18 פרסומים אחרונים
I have had the same issue. Had to make this new account to post and am not receiving emails in regards to this one either!

Is there anyone on the forum who takes responsibility for the technical side of things?
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Daniel M Ingram, שונה לפני 6 שנים at 14:03 31/03/18
Created 6 שנים ago at 14:03 31/03/18

RE: not getting a password reset e-mail (תשובה)

פרסומים: 3274 תאריך הצטרפות: 20/04/09 פרסומים אחרונים
The technical side of things is handled by me, see the FAQ page for instructions, which are basically email me and I handle it. Sorry about the glitch in the email thing: Liferay 6 is buggy, and our last attempt to upgrade to Liferay 7 made things worse, so we backed up to Liferay 6 and haven't attempted again basically due to lack of time, but will try to address some of these issues in the coming months, as I have a bit more time now, so will see how that goes.

Thanks for your patience and understanding.

Daniel

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